Culture that delivers
Culture isn’t soft, it’s strategy’s operating system. It powers how people think, decide, and deliver. We help you turn plans into progress and values into visible action—so performance grows, connection deepens, and change sticks.
Real change. Real people. Real results.
Building a culture of connection that powers frontline impact.
When culture drifts, performance soon follows. Macmillan’s 440‑strong Direct Services Team had been stretched by rapid growth and remote work. We didn’t impose a fix from above. We listened deeply. We helped them reflect, reconnect and reimagine their shared experience through daily journaling, collaborative workshops and data‑powered insight. The result? A revitalised culture strategy, built from the inside out.
said our insights captured exactly what a good or bad day in Direct Services really feels like.
agreed our insights reflected their real experience with managers.
“The Culture Club stood out as having a different approach—energetic, creative, and personal. We now have a culture plan that will truly reshape our colleague experience.”
Ann O’Flynn, Head of Information and Support, Macmillan
The problem isn’t culture.
It’s making strategy feel real.
We help you close the gap between strategy and behaviour, so culture drives measurable results.
Strategy slides don’t inspire action or belief.
We turn complex plans into compelling stories that connect people to purpose and progress.
Culture feels vague, disconnected, or trapped in posters.
We co-create a clear blueprint that shows how strategy lives and breathes through daily behaviour.
Culture feels intangible and hard to measure.
We turn culture and behaviour into data you can see, track, and improve.
Make culture your strategy’s competitive edge.
Our practical experiences turn ideas into everyday actions—connecting purpose to performance, and teams to what really matters.
Strategic Narrative
Craft a clear, human story that connects strategy to everyday work — inspiring people to understand, believe in, and act on change.
What you’ll get:
- A unifying story that brings your strategy to life
- Clear language leaders can use to spark belief
- Tools to help teams live the message every day
Culture Blueprint
Define the beliefs, behaviours, and habits that power performance — turning culture from a concept into a clear, practical blueprint for action.
What you’ll get:
- A co-created framework built from real employee insight
- Clear values and behaviours that guide everyday work
- Rituals and practices that bring your culture to life
Culture Audit Framework
See what’s really happening in your culture — where energy flows, where it fades, and how to turn small signals into meaningful change.
What you’ll get:
- A practical measurement model for culture and impact
- A dashboard to track progress and alignment over time
- Insights that connect culture directly to business outcomes